WES:
The Whipping Enhancement System incorporates a softer material in a specific part of the shaft near the throat, enhancing racket-head acceleration in a "whipping" style which helps to create steeper and quicker attacks with satisfying control.
U.S. customers ordering from AM Sport should be aware of the following information before placing an order:
All products shipped to the United States may be subject to U.S. customs duties, tariffs, and import fees.
These tariffs are calculated separately and are not included in the product price or standard shipping cost shown at checkout.
Duties and tariffs are assessed by U.S. Customs upon import and are the responsibility of the customer at the time of delivery.
Duties, tariffs, and customs-related fees are non-refundable, unless the order is cancelled before it has been shipped.
Thank you for choosing AM Sport!
Free shipping to Canada when purchase over $200 or more (before tax). Free shipping to U.S when purchase over $350 or more. AM Sport reserves the right to charge shipping on all orders where the customer lives in remote areas and excessive shipping charges apply.
AM SPORT offers a 14-day conditional return policy for all of its products purchased at regular price, except badminton shuttles. Any "unused" products may be returned at buyers cost, minus shipping charges from the original invoice, within 14 days of the Purchase date (or 14 days of the delivery date if your order was shipped). Refunds are in STORE CREDIT ONLY. *Store credits cannot be used towards Shipping/Handling fees.
Please note that there is a minimum $5 transaction/handling fee for order cancelling.
Please see chart below:
|
Cancelling Regular Orders Cancelling Pre Orders |
4% restocking fee of the total price 5% restocking fee of the total price |
| After tracking is received | 5% restocking fee of the total price |
| If shipped out already | 5% restocking fee of the total price + Shipping cost |
Charges are made due to credit card fees, handling time, package materials, etc.
If returning from an order purchase eligible for free shipping that will total under $200/$250, the buyer must cover for the standard shipping fee covered by AM SPORT Pro Shop from the original order.
Please contact us prior to shipping back an order.
Shuttlecocks - Opened tubes of shuttles cannot be returned. Bulk orders of 10+ tubes are subject to a 20% restocking fee and shipping costs if being returned.
Shoes - Must be unworn in their original condition, with all original tags and packaging intact to be eligible for return. Once received, AM SPORT may charge 20% restocking fee if returned in not sellable condition.
Clearance or Close-out items - All clearance or close-out items are final sale. Therefore, it is not eligible for exchanges or returns. SOLD-AS-IS without any warranty from the manufacturer.
All other items - must remain in new condition, with original packaging, unopened, and with all tags and/or stickers intact. Once received, AM SPORT may charge 20% restocking fee if returned in not sellable condition.
Do I have to pay for return shipping?
Customer is responsible for all return shipping costs unless defective or damaged.
What is return procedure?
For all returns, please email amsport.ca@gmail.com with the subject 'Returns' and include your order number, name and the reason for the return. We will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations. When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund. If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.
What is return address?
Please send the return shipment to:
AM SPORT - Racquets Pro Shop
Attn: Returns/Exchange, Unit 34 - 1675 The Chase Rd, Mississauga, ON Canada L5M 5Y7
All Returns/Exchange must also have the order number or a return authorization code written on the outside of the shipping box.
New exchanged items will only be shipped out after we have received the returned item in it's original condition. The buyer must make a payment for the standard shipping costs to ship out the exchanged item.
***IMPORTANT***
Please contact us directly at AM SPORT Pro Shop for all warranty inquiries. Racquets must be sent back to AM SPORT Pro Shop unless otherwise requested to process for warranty through YONEX CANADA.
***Racquets strung ABOVE the recommended tension of the racquet will void warranty. ***
To process the claim:
AM Sport Pro Shop (Order#_____)
Unit 36 - 1675 The Chase Road,Click here to download Victor Canada's Warranty Intake Form
Toll Free 1-877-875-1070
Email: info@victorracquets.com
Please contact us amsport.ca@gmail.com for delivery/pick up option.
***IMPORTANT***
Please contact us directly at AM SPORT Pro Shop for all warranty inquiries. Racquets must be sent back to AM SPORT Pro Shop unless otherwise requested to process for warranty through YONEX CANADA.
***Racquets strung ABOVE the recommended tension of the racquet will void warranty. ***
To process the claim:
AM Sport Pro Shop (Order#_____)
Unit 36 - 1675 The Chase Road,Click here to download Victor Canada's Warranty Intake Form
Toll Free 1-877-875-1070
Email: info@victorracquets.com
Please contact us amsport.ca@gmail.com for delivery/pick up option.